Redwoods Resident at DaVita
Information Technology and Services | Greater Denver Area, US
Consistently recognized for creative, effective, and efficient problem solving and an ability to work across business and technical environments to produce optimal solutions for a variety of business problems.
Passionate about innovation and has extensive experience on collaborative initiatives including cross-functional and geographically dispersed project teams.
Highly developed business relationship management skills that aid in obtaining stakeholder buy-in and promoting change management. A self-starter with proven written, verbal, and presentation skills at multiple professional levels.
Loves learning and is constantly seeking new knowledge and experiences.
Specialties: New Product Strategy, Process Development and Improvement, Competitive Strategy, Business and Technical Requirements, General Management, Change Management
Sept
2011 - Present
Resident - Redwoods Leadership Development Program / DaVita
Jun
2011 -
Oct
2011
Independent Contractor (Project Management, Business Analysis) / Self-employed
Independent contractor specializing in IT project management and business analysis with extensive healthcare industry experience.
(Interim work until I begin my full time position with DaVita in September)
Mar
2010 -
Jun
2011
Clinical Content Manager / American Imaging Management
Developing standard processes for improving and maintaining the integrity of over 30,000 system rules for medical appropriateness
Leading cross-functional teams to identify and implement product improvements, including improved product transparency, usability, and throughput, as program manager for two major organizational products
Collaborating with senior leadership and peer product managers to develop organizational strategy for products and services over the next five to ten years, including meaningful use terminology, improved integration with electronic records systems, and streamlined operational models
Recipient of High Potential Award for outstanding performance and leadership potential within WellPoint
Provider Engagement and Contracting Innovation Award for reducing costs of healthcare
Feb
2009 -
Mar
2010
Sr Business Analyst / American Imaging Management
Provided key design and functionality expertise on cross-functional team for the launch of a new software product that reduced end-to-end item processing time for clinical reviews of specialty pharmaceutical drug requests by over 40%
Led team of cross-organizational and geographically dispersed physicians to develop clinical appropriateness system rules for over 100 specialty pharmaceutical drugs aimed at reducing the health costs and medical risks associated with these substances
Jun
2007 -
Feb
2009
Business Analyst / American Imaging Management
Collaborated with physicians to develop program content and system functionality for a three million dollar project aimed at reducing health care costs associated with high-tech cardiac imaging
Key in design and implementation of patient safety initiative designed to educate physicians and minimize patient risk of radiation exposure, resulting in reduced radiation exposure for our members. For the Anthem Enterprise alone, this program generated approximately $3.4 million in savings.
Oct
2005 -
Jun
2007
Business Analyst / Joint Commission
Collected and prioritized business and technical requirements from business users for IT solutions
Conducted gap analysis on technical requirements and identified solutions
Developed user acceptance testing & training materials and conducted end user training
Designed and prioritized management-level reports for tracking business productivity and volume
Designed wireframe documentation for enterprise and customer interfaces to proprietary system
Supported enterprise-wide business process redesign for company accreditation scoring system
Created detailed business process documentation for internal & external audiences
Recognized as the subject matter expert for the proprietary Quality Monitoring System
Feb
2005 -
Oct
2005
Clinical Coordinator / Joint Commission
Monitored ~350 monthly complaints regarding quality of care at accredited healthcare providers
Directed escalation of high priority complaints for urgent investigation of healthcare providers
Recognized as subject matter expert as the first line of assistance for business technology & tools
Supported major redesign of proprietary Quality Monitoring System
-
2008
-
2011
Northwestern University - Kellogg School of Management
MBA
in
Entrepreneurship, Managerial Economics, Management & Strategy, Marketing, Analytical Consulting
Activities: President of the Women's Business Association (2010-2011)
VP of One Kellogg for High Tech Club (2010-2011)
-
1997
-
2000
Hope College
BA
in
Psychology
Activities: Graduated Summa cum laude
Honor Societies: Phi Beta Kappa, Mortarboard, Psi-Chi
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Websites:
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Honors:
Dean's List and Dean's Distinguished Service Award Recipient for Outstanding Contribution to the Quality of Student Life at Kellogg
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Interests:
New Technology,
Reading,
Science Fiction,
Triathlon, Running, Fitness,
Trying New Things